Important: Be sure to install the recent updates for After Effects CS5 and Adobe Media Encoder. These updates fix many bugs.
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If you encounter a problem not mentioned here, submit a detailed bug report. You can also visit the After Effects user-to-user forum for assistance.
See the After Effects 10.0.2 release notes for other known issues.
Possible hang on start if firewall or other software (such as ZoneAlarm or FileMaker) blocks communication with After Effects and related components
See this Technical Support document for more information and solutions. Ezviz app.
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BMP footage in a CS4 project opens as missing footage
Purged cached frames when a second RAM preview is initialized and multiprocessing is enabled.
When Memory and Multiprocessing is enabled for 'Render Multiple Frames Simultaneously,' frames cached by foreground processes can be purged when you initiate a second RAM preview. (54071 and 53844)
Problems rendering to MPEG4 format when 'Short Header' is enabled
When you render to the MPEG4 output module, avoid enabling the 'Short Header' parameter under 'Format Options,' if possible. Enabling this option can cause various problems with the rendered media file. (54118)
Some incorrect constrained output media sizes when rendering to MPEG-2 format
Some composition sizes can result in improperly constrained output media sizes. This issue occurs when you use the MPEG-2 output module with certain non-default combinations of the 'Profile' and 'Level' parameters under Format Options (54115).
Incorrect pixel aspect ratio when rendering to AVI format using the 'None' codec
AVI files rendered with the 'None' codec from compositions that don't match the target output file's dimensions can be restricted to a square pixel aspect ratio. (2563466)
Possible crash with Turbulent Noise effect when rendering to FLV format
The Turbulent Noise effect can crash After Effects when rendering to the FLV output module with a low value in the 'Undershoot' parameter (54113).
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Redraw issue for Live Photoshop 3D models when modifying the camera
Live Photoshop 3D models do not redraw when modifying camera properties if motion blur is enabled; workaround is to purge the image cache (54123).
Minimized application becomes nonresponsive while Live Photoshop 3D is engaging the ray traced renderer (Windows only)
If you minimize After Effects while Live Photoshop 3D is engaging the ray traced renderer, it doesn't come back to the foreground until rendering is complete. A workaround is to engage Caps Lock to disable rendering (2579653).
Possible incorrect handling of gamma or color values when opening pre-CS5 projects that use the legacy QuickTime gamma adjustment setting
The 'MediaCoreQTCodecRulesCS5.xml' file isn't loaded when opening pre-CS5 projects that have the 'Match Legacy After Effects QuickTime Gamma Adjustments' checkbox enabled. (The MediaCoreQTCodecRulesCS5.xml file governs color handling behaviors in some QuickTime codecs.) This issue can cause incorrect handling of gamma or color values in QuickTime source files (2572685).
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Blocky artifacts in RGB color channels using Canon 5D MKII footage
